FAQ

Please visit our Pricing page for more information.

If you wish to file a complaint, the best way is to contact our Support via our Contact Us form.

To open a merchant account with Catalystpay.com, please first fill in this short form. Once you’ve submitted your application our Sales team will contact you for a follow up discussion within 24 hours. We will help you identify the best payment solutions based on your business vertical, geographical locations, and other preferences. We shall support you all the way through the onboarding process (1. Application, 2. Integration, 3. Contracting and 4. MID issuing) so that you can really focus on growing your business.

Check the merchant onboarding page for more details.

For AML reasons we have to adhere to our Know-Your-Customer (KYC) policy and may request you to provide some personal information in order to fulfill the identification and authentication requirements.

Here is a list of the most common documents acquiring banks require to open a merchant account. Please have in mind that this list is for directional purpose and each acquiring bank has their own rules and list of documents they might request. We at CatalystPay will support you during the entire onboarding process and make sure it is a smooth and fast as possible. 

Common Onboarding Documents required by Acquiring Banks

1) Processing history / Business plan

The first thing to take into account is that acquiring banks require a processing history for the last 6 months and/ or a business plan (for start-ups). The banks generally require this information to analyze your performance as a merchant and to decide whether or not they can support your business. 

Additionally, this processing history gives banks a better picture of the business, and it also allows us at CatalystPay, as the payment service provider, to negotiate better conditions for you as a merchant (such as lower prices, better settlement terms, etc.).

If your business doesn’t have a ready business plan, we can provide you with a template that serves as a guideline for the information that the acquiring banks would need (if you need this template, please contact us for assistance). 

The main information needed by the bank is:

• Target markets of the business (percentage split per country);
• Minimum/ Average/ Maximum transaction values that could be paid through the website;
• Processing volume/ Forecast;
• Test credentials (if available).

If you can provide a processing history (for the applying entity or other owned company), you need to make sure it includes:

• Logo of the provider/ bank, which is needed to prove that the statement/screenshot is authentic;
• Company name;
• Website;
• Count of transactions;
• Processed gross volume for the last six months;
• Count of refund;
• Count of chargebacks (per month).

Pro tip: Avoid sending excel and csv exports, pdfs or screenshots are preferred.  

2) Company documents / Extract (KYB):

During this step, acquirers review and understand your company’s structure. For this to happen, you have to provide us with the company documents(s) or extract(s) that identify the following information:

• your company’s name, registration number and date of incorporation;
• legal representatives – directors, shareholders, UBOs (utility bills);
• the registered address (which is the principal place of doing business).

Some countries’ trade registers are open, which means that acquirers can search the records on their own. The general rule is that your company documents shouldn’t be older than six months, so in case some have already expired, acquirers can download new ones if needed. If this info is not easily accessed and free of charge, they would request new document (KYB) packs from the client. It is particularly important for you as a merchant to stick to the 6-month rule in order to avoid delays in the onboarding if the bank decides to request new copies.

Depending on the jurisdiction where the client is incorporated, the company document(s) might have a different name or requirement for certification (apostille, notary certification or non). If there’s a complex structure, a company structure diagram that identifies the involved parties and their roles in the company might be needed . 

If there are trusts or other people representing your company, the Acquirer would need a Declaration of Trust or a Power or Attorney. It is important to note that some acquirers require to have their own declarations completed.

3) Company bank letter

In order for you to receive your settlements once you have started processing, you need to provide a company bank letter. 

The best way to do it is to send the account confirmation as soon as possible, since a given acquirer might not be working with the bank in question or might not be supporting the currency of the account. This way, by sending it earlier in the process you could get a new bank account while moving forward with the onboarding procedure at the same time.

The bank letter should have the following information on it:

• Your legal name as a merchant and the registered address or incorporation number;
• IBAN/Account number for UK companies, SWIFT/BIC;
• Account currency;
• Date of document issuing;
• Bank name and address.

Pro tip: Avoid sending excel and csv exports, pdfs or screenshots are preferred.  

4) Personal documents (KYC)

As a merchant, you need to provide personal documents for the directors and UBOs who have more than 25% of ownership in the company. These usually involve:

• Passport or ID card (Driving licenses are not accepted);
• Utility bill (UB) for a person’s current address – issued within the last three months. Those UBs need to be for a landline service – gas, water, taxes, electricity, etc. Some acquiring banks do not accept bills for mobile phones, internet or bank statements as these services could be used even if the person is not residing on the mentioned address;
• CV – requested only in specific cases when there’s a need to prove an expertise in the industry in which the person is working;
• Personal email and phone number – needed for verification and e-signing purposes. 

5) PCI DSS – Self-Assessment Questionnaire (SAQ)

PCI Security Standards are technical and operational requirements set by the PCI Security Standards Council (PCI SSC) to protect cardholder data and sensitive authentication data. 

Useful: PCI DSS is the global data security standard adopted by the payment card brands for all entities that process, store or transmit cardholder data and/or sensitive authentication data and it consists of steps to ensure best security practices.

The Self-Assessment Questionnaire (SAQ) is a validation tool for eligible organizations who self-assess their PCI DSS compliance and who are not required to submit a Report on Compliance (ROC). Different questionnaires are available for various business environments. To determine whether you should complete a SAQ:

• SAQ A means that you don't store any information regarding your clients and their cards. All this information is being stored and taken care of by 3rd party providers;
• If you store this information without using 3rd party services as a merchant, this means you should be the one filling out SAQ D. For SAQ D, a scan is required at this point. The scan can be obtained by contacting an Approved Scanning Vendor (ASV) who will issue a report on any website vulnerabilities.

Whether you need a blank questionnaire to fill out, assistance with the required information or a list of vendors that could be contacted for the production of an ASV (scan) report, you can contact us at any time.

6) Domain ownership

As a merchant, you need to provide what is called ‘proof of ownership of the domain name’. This can come either in the form of an invoice or a screenshot, but you need to make sure it includes the company name, the website and the validity period. 

Some acquirers allow domain ownership to be in the name of the director, but most of the time the domain ownership has to be in the name of the company.  In case the domain is owned by another company, acquiring banks would require a document or declaration that is justifying the connection between the two entities. 

7) Proof of address

To prove you are operating from your registered (or operational address), you are required to provide  proof for the company address. This needs to be a valid rental agreement, invoice for paid rent or utility bill (UB) – issued within the last three months for a landline service – gas, water, taxes, electricity, etc. Note, that bank statements are not allowed.

Note: While undergoing the revision of a merchant, the acquirer might find information that the registered address is listed with the card schemes for violations or is a virtual address. In case of a listed address, the acquirer would require the merchant to change the registered address and outline the change in the official trade register. If they believe the registered address is a virtual one, they might request a utility bill or rental agreement for an alternative (operational) address.

8) Policies

Some business models such as crypto, gambling, etc, have to have AML/CFT/Monitoring/Onboarding policies in place. Acquirers request a copy of the internal policies and procedures. Once received, the documents are forwarded to the compliance team so they can review and make sure that your business complies with the international regulations and standards. The bank might request some amendments to the policies, as well as information on the MLRO that is conducting the procedures.

9) License

Some industries require a business license to operate. The best practice here is to present a copy of it initially, so that the acquirer can review it and advise if it is sufficient, or whether any additional document might be needed. 

10) Manufacturing/ Reseller/ Franchise/ Service Agreement

These types of documents are usually required for clients that offer physical goods. The reason to request such information is for the bank to identify the origin of the products and make sure that they are not fake and can be sold on the different markets. 

For physical goods, acquirers usually ask for a manufacturing or reseller agreement, as well as information about how they are being stored (location of the warehouse). If  you’ve got any famous brands on the list, they might also require a document that proves the products’ originality and that you have the right to sell it.

Note: For cosmetic products and for products that are being ingested or inhaled, there are additional documents required to prove that you, as a merchant, can legally sell them and that they’re safe for public use. The documents below are what the merchant as usually asked for but the list not exhaustive, because of the different acquirer requirements:

Nutraceuticals:

• Laboratory tests;
• Copy of the Ingredients label – sent as a copy and visible for each product on the website.

Cosmetic products:

• Laboratory tests;
• Copy of the ingredients label – sent as a copy and visible for each product on the website.

Vapes and CBD products:

• Laboratory tests that prove that the THC level is below 0.2%;
• Certificates of Analysis (COAs) - A COA is a document that shows the results of a lab test for a specific batch of CBD products. It confirms the potency and purity of the CBD and ensures that the product is safe for consumption;
• No buds are allowed;
• Legal opinion or link to source of information provided by the official authority for each target market confirming that CBD is legally sold;
• Information on how the merchant ensures that they are compliant with the constantly changing EU regulations for smoking products.

1. Issue merchant accounts
2. Obtain funds from the cardholder’s issuing bank and deposit them into the merchant’s account
3. Assess fees to the merchant on behalf of the processor, issuers, and card brands.
4. Monitor risk and implement revenue holds when necessary

At Catalystpay, acting as an ISO for over 30 acquiring partners, we support businesses in various verticals, including high-risk industries. During the application and onboarding process, merchants undergo an upfront underwriting process. This process identifies potential risk factors early on, saving you precious time and costs.

Yes, there is a rolling reserve with our merchant account services. 

The rolling reserve varies depending on the acquiring partner we work with. Typically, it ranges between 5%-10%. This reserve is a standard practice in the industry to mitigate risk and ensure the stability of your merchant account. These funds will be on hold (to cover any risks) for a certain period of time, usually for 180 days. For specific details regarding the rolling reserve for your account, please consult with our team or refer to the terms provided by your acquiring partner.

The first thing to take into account is that acquiring banks require a processing history for the last 6 months and/ or a business plan (for start-ups). The banks generally require this information to analyze your performance as a merchant and to decide whether or not they can support your business. 

Additionally, this processing history gives banks a better picture of the business, and it also allows us at CatalystPay, as the payment service provider, to negotiate better conditions for you as a merchant (such as lower prices, better settlement terms, etc.).

If your business doesn’t have a ready business plan, we can provide you with a template that serves as a guideline for the information that the acquiring banks would need (if you need this template, please contact us for assistance). 

The main information needed by the bank is:

• Target markets of the business (percentage split per country);
• Minimum/ Average/ Maximum transaction values that could be paid through the website;
• Processing volume/ Forecast;
• Test credentials (if available).

If you can provide a processing history (for the applying entity or other owned company), you need to make sure it includes:

• Logo of the provider/ bank, which is needed to prove that the statement/screenshot is authentic;

• Company name;
• Website;
• Count of transactions;
• Processed gross volume for the last six months;
• Count of refund;
• Count of chargebacks (per month).

Pro tip: Avoid sending excel and csv exports, pdfs or screenshots are preferred.

The documents listed here are of the most common documents acquiring banks require to open a merchant account. Please have in mind that this is for directional purpose only and each acquiring bank has their own rules and list of documents they might request. We at CatalystPay will support you during the entire onboarding process and make sure it is a smooth and fast as possible.

During this step, acquirers review and understand your company’s structure. For this to happen, you have to provide us with the company documents(s) or extract(s) that identify the following information:

• your company’s name, registration number and date of incorporation;
• legal representatives – directors, shareholders, UBOs (utility bills);
• the registered address (which is the principal place of doing business).

Some countries’ trade registers are open, which means that acquirers can search the records on their own. The general rule is that your company documents shouldn’t be older than six months, so in case some have already expired, acquirers can download new ones if needed. If this info is not easily accessed and free of charge, they would request new document (KYB) packs from the client. It is particularly important for you as a merchant to stick to the 6-month rule in order to avoid delays in the onboarding if the bank decides to request new copies.

Depending on the jurisdiction where the client is incorporated, the company document(s) might have a different name or requirement for certification (apostille, notary certification or non). If there’s a complex structure, a company structure diagram that identifies the involved parties and their roles in the company might be needed . 

If there are trusts or other people representing your company, the Acquirer would need a Declaration of Trust or a Power or Attorney. It is important to note that some acquirers require to have their own declarations completed.

The documents listed here are of the most common documents acquiring banks require to open a merchant account. Please have in mind that this is for directional purpose only and each acquiring bank has their own rules and list of documents they might request. We at CatalystPay will support you during the entire onboarding process and make sure it is a smooth and fast as possible.

In order for you to receive your settlements once you have started processing, you need to provide a company bank letter. 

The best way to do it is to send the account confirmation as soon as possible, since a given acquirer might not be working with the bank in question or might not be supporting the currency of the account. This way, by sending it earlier in the process you could get a new bank account while moving forward with the onboarding procedure at the same time.

The bank letter should have the following information on it:

• Your legal name as a merchant and the registered address or incorporation number;
• IBAN/Account number for UK companies, SWIFT/BIC;
• Account currency;
• Date of document issuing;
• Bank name and address.

Pro tip: Avoid sending excel and csv exports, pdfs or screenshots are preferred. 


The documents listed here are of the most common documents acquiring banks require to open a merchant account. Please have in mind that this is for directional purpose only and each acquiring bank has their own rules and list of documents they might request. We at CatalystPay will support you during the entire onboarding process and make sure it is a smooth and fast as possible.

As a merchant, you need to provide personal documents for the directors and UBOs who have more than 25% of ownership in the company. These usually involve:

• Passport or ID card (Driving licenses are not accepted);
• Utility bill (UB) for a person’s current address – issued within the last three months. Those UBs need to be for a landline service – gas, water, taxes, electricity, etc. Some acquiring banks do not accept bills for mobile phones, internet or bank statements as these services could be used even if the person is not residing on the mentioned address;
• CV – requested only in specific cases when there’s a need to prove an expertise in the industry in which the person is working;
• Personal email and phone number – needed for verification and e-signing purposes. 

The documents listed here are of the most common documents acquiring banks require to open a merchant account. Please have in mind that this is for directional purpose only and each acquiring bank has their own rules and list of documents they might request. We at CatalystPay will support you during the entire onboarding process and make sure it is a smooth and fast as possible.

PCI Security Standards are technical and operational requirements set by the PCI Security Standards Council (PCI SSC) to protect cardholder data and sensitive authentication data. 

Useful: PCI DSS is the global data security standard adopted by the payment card brands for all entities that process, store or transmit cardholder data and/or sensitive authentication data and it consists of steps to ensure best security practices.

The Self-Assessment Questionnaire (SAQ) is a validation tool for eligible organizations who self-assess their PCI DSS compliance and who are not required to submit a Report on Compliance (ROC). Different questionnaires are available for various business environments. To determine whether you should complete a SAQ:

• SAQ A means that you don't store any information regarding your clients and their cards. All this information is being stored and taken care of by 3rd party providers;
• If you store this information without using 3rd party services as a merchant, this means you should be the one filling out SAQ D. For SAQ D, a scan is required at this point. The scan can be obtained by contacting an Approved Scanning Vendor (ASV) who will issue a report on any website vulnerabilities.

Whether you need a blank questionnaire to fill out, assistance with the required information or a list of vendors that could be contacted for the production of an ASV (scan) report, you can contact us at any time.

The documents listed here are of the most common documents acquiring banks require to open a merchant account. Please have in mind that this is for directional purpose only and each acquiring bank has their own rules and list of documents they might request. We at CatalystPay will support you during the entire onboarding process and make sure it is a smooth and fast as possible.

As a merchant, you need to provide what is called ‘proof of ownership of the domain name’. This can come either in the form of an invoice or a screenshot, but you need to make sure it includes the company name, the website and the validity period. 

Some acquirers allow domain ownership to be in the name of the director, but most of the time the domain ownership has to be in the name of the company.  In case the domain is owned by another company, acquiring banks would require a document or declaration that is justifying the connection between the two entities.

The documents listed here are of the most common documents acquiring banks require to open a merchant account. Please have in mind that this is for directional purpose only and each acquiring bank has their own rules and list of documents they might request. We at CatalystPay will support you during the entire onboarding process and make sure it is a smooth and fast as possible.

To prove you are operating from your registered (or operational address), you are required to provide  proof for the company address. This needs to be a valid rental agreement, invoice for paid rent or utility bill (UB) – issued within the last three months for a landline service – gas, water, taxes, electricity, etc. Note, that bank statements are not allowed.

Note: While undergoing the revision of a merchant, the acquirer might find information that the registered address is listed with the card schemes for violations or is a virtual address. In case of a listed address, the acquirer would require the merchant to change the registered address and outline the change in the official trade register. If they believe the registered address is a virtual one, they might request a utility bill or rental agreement for an alternative (operational) address.


The documents listed here are of the most common documents acquiring banks require to open a merchant account. Please have in mind that this is for directional purpose only and each acquiring bank has their own rules and list of documents they might request. We at CatalystPay will support you during the entire onboarding process and make sure it is a smooth and fast as possible.

Some business models such as crypto, gambling, etc, have to have AML/CFT/Monitoring/Onboarding policies in place. Acquirers request a copy of the internal policies and procedures. Once received, the documents are forwarded to the compliance team so they can review and make sure that your business complies with the international regulations and standards. The bank might request some amendments to the policies, as well as information on the MLRO that is conducting the procedures.


The documents listed here are of the most common documents acquiring banks require to open a merchant account. Please have in mind that this is for directional purpose only and each acquiring bank has their own rules and list of documents they might request. We at CatalystPay will support you during the entire onboarding process and make sure it is a smooth and fast as possible.

Some industries require a business license to operate. The best practice here is to present a copy of it initially, so that the acquirer can review it and advise if it is sufficient, or whether any additional document might be needed. 

The documents listed here are of the most common documents acquiring banks require to open a merchant account. Please have in mind that this is for directional purpose only and each acquiring bank has their own rules and list of documents they might request. We at CatalystPay will support you during the entire onboarding process and make sure it is a smooth and fast as possible.

These types of documents are usually required for clients that offer physical goods. The reason to request such information is for the bank to identify the origin of the products and make sure that they are not fake and can be sold on the different markets. 

For physical goods, acquirers usually ask for a manufacturing or reseller agreement, as well as information about how they are being stored (location of the warehouse). If  you’ve got any famous brands on the list, they might also require a document that proves the products’ originality and that you have the right to sell it.

Note: For cosmetic products and for products that are being ingested or inhaled, there are additional documents required to prove that you, as a merchant, can legally sell them and that they’re safe for public use. The documents below are what the merchant as usually asked for but the list not exhaustive, because of the different acquirer requirements:

Nutraceuticals:

• Laboratory tests;
• Copy of the Ingredients label – sent as a copy and visible for each product on the website.

Cosmetic products:

• Laboratory tests;
• Copy of the ingredients label – sent as a copy and visible for each product on the website.

Vapes and CBD products:

• Laboratory tests that prove that the THC level is below 0.2%;
• Certificates of Analysis (COAs) - A COA is a document that shows the results of a lab test for a specific batch of CBD products. It confirms the potency and purity of the CBD and ensures that the product is safe for consumption;
• No buds are allowed;
• Legal opinion or link to source of information provided by the official authority for each target market confirming that CBD is legally sold;
• Information on how the merchant ensures that they are compliant with the constantly changing EU regulations for smoking products.

The documents listed here are of the most common documents acquiring banks require to open a merchant account. Please have in mind that this is for directional purpose only and each acquiring bank has their own rules and list of documents they might request. We at CatalystPay will support you during the entire onboarding process and make sure it is a smooth and fast as possible.

Our merchnat portal is called Business Intelligence Platform (BIP). The BIP is a graphical user interface for managing your payment transactions. The platform is your powerful tool for:

· Payment Processing
· Risk Management
· Integration Interfaces
· Configuration
· Analysis
· Reporting
· Monitoring

We shall provide you with a dedicated link to BIP and credentials to access it upon delivering your merchant account. It's important to store and protect your BIP credentials in safe environement and do not share them with anyone. 

The BIP is your payment mission control. Once logged in, you will be welcomed by the central dashboard which provides a complete overview of your payment activities. From your dashboard you can access everything you need to manage your business, including payments data, customer details, risk management settings, reports and much more.

The BIP enables you to: 

· Review and manage payments (Transactions Menu)
· Generate reports (Analysis Menu)
· Manage risk settings (Risk Management Menu)
· Manage webhooks (Administration Menu)

The Transaction Menu is probably the most important screen in the BIP. It shows you the full payment activity for your business for the selected period of time.

The Transaction Menu in BIP enables you to view your full payment history, as well as take actions such as capturing, reversing or refunding a payment. You can also initiate a recurring payment or mark a payment as chargeback. 

The Analysis Menu in the BIP provides a variety of information about transaction count, turnovers and chargebacks. With the Analysis tool you can easily generate all sorts of reports with payments, refunds and chargebacks data in various formats.

You can visualize the information in an interactive graphical view "Chart View" based on selected options or you can switch to "Tabular View" where you can see the same information but in a tabular format.

All reports are available for export in XLS, CSV or PDF format.

 

An alternative payment method (APM) refers to a non-traditional or unconventional way of making transactions or payments that diverges from traditional methods like credit cards, debit cards, or cash. Alternative payment methods offer customers alternative ways to pay for goods and services, often leveraging digital technology and new financial solutions. These methods can include:

1. E-Wallets: Electronic wallets, also known as e-wallets or digital wallets, allow users to store their payment information securely and make transactions digitally. Examples include PayPal, Apple Pay, Google Pay, and Alipay.

2. Bank Transfers: Bank transfers enable customers to transfer funds directly from their bank accounts to merchants or other individuals. It can be done through online banking systems or mobile banking apps.

3. Cryptocurrencies: Cryptocurrencies, such as Bitcoin or Ethereum, are decentralized digital currencies that enable peer-to-peer transactions through blockchain technology. They offer a secure and borderless method of payment.

4. Mobile Payment Apps: Mobile payment apps enable users to make payments using their smartphones. These apps often link to a bank account or credit card and facilitate transactions through scanning QR codes or using near field communication (NFC) technology.

5. Prepaid Cards: Prepaid cards are loaded with a specific amount of money in advance and can be used for purchases until the balance is depleted. They provide a convenient and secure alternative to traditional payment methods.
Buy Now, Pay Later (BNPL): BNPL services allow customers to make purchases and defer the payment over time. These services offer installment plans or interest-free payment options, providing flexibility to consumers.

6. Vouchers and Gift Cards: Vouchers and gift cards are alternative payment methods that involve using prepaid codes or cards with a specific monetary value. They can be redeemed for products or services at participating merchants.

Alternative payment methods are gaining popularity due to their convenience, security, and flexibility. Merchants often integrate multiple alternative payment options to cater to a broader range of customer preferences and expand their customer base.
 
 

Catalystpay.com supports ALL payment types. Please Contact Us to consult what payment types are relevant for your business.

Catalystpay.com support 150+ processing currencies. Please Contact Us to consult what processing currencies are relevant for your business.

There are no setup and/or monthly fees charged by CatalystPay. There might be a setup and monthly fees which vary depending on the acquirer the merchant is set up to work with.

Merchants are eligible to apply for Catalystpay.com services, if their business is registered in any of the EEA, UK, USA, Turkey and South East Asia (Hong Kong, Thailand, Philippines, Malaysia) and their business is not in the prohibited industries list. Please Contact Us to find out more information about the eligibility of your business.

CatalystPay acts as an independent sales organization (ISO) for authorised financial institutions (PIs, EMIs) in the UK and EU. As an ISO Catalystpay Limited is in the business of identifying and referring clients to those financial institutions and in return receiving a commission in the form of % of the revenue that the financial institutions make from each referred client. Since Catalystpay only acts as an intermediary and is not a contracting party in the customer and the payment service provider relationship, CatalystPay does not hold or operate with merchant's funds.

For Standard low-risk eCommerce businesses, as defined in our Pricing page, the payouts are on a weekly basis. For all other online businesses, defined as Custom, we offer flexible payout terms.

We support both Blended and Interchange ++ pricing models. For low-risk eCommerce businesses, defined as Standard we apply Blended pricing model. For Custom cases we offer both Blended and Interchange ++, tailored to merchant's business needs. Check our Pricing page for more details. 

CatalystPay charges refunds in the same manner as transactions for Standard businesses, as defined in our Pricing page. The refund fees are determined based on the applicable pricing structure associated with the respective card type utilized during the initial transaction.

Chargeback fees depend on the aquiring partner and typically range between €20-35 per transaction.

Yes, there is a rolling reserve with our merchant account services.

The rolling reserve varies depending on the acquiring partner we work with. Typically, it ranges between 5%-10%. This reserve is a standard practice in the industry to mitigate risk and ensure the stability of your merchant account. These funds will be on hold (to cover any risks) for a certain period of time, usually for 180 days. For specific details regarding the rolling reserve for your account, please consult with our team or refer to the terms provided by your acquiring partner.

Download the CatalystPay plugin tailored for your specific OpenCart version. Ensure compatibility with either 4.X.X or 3.X.X. It is free of charge to download. In order to start processing through it, you need to first apply to open an account with us.
Review the detailed guide on how to install the OpenCart payment plugin.

To cater to diverse business needs, CatalystPay offers two versions of the plugin - version 3 and version 4. Both versions are designed to align with OpenCart requirements and are easily adaptable to suit your specific business goals. You can download the version specific to your need from the set-up manual here.

The CatalystPay payment plugin for OpenCart is free of charge to download. However, in order to start processing through it, you need first to apply for merchant account. Review the pricing page for more information on our clear and straightforward pricing model.

Our plugin brings convenience to your customers by currently offering a range of payment options, including credit, debit cards, Google Pay, and Apple Pay. For details regarding the configuration of the payment plugin, check the detailed setup manual here.